Terms and Conditions

Last updated: 24 October 2026. Please review these terms with your legal adviser before launch.

1. About these terms

These Terms and Conditions govern your use of the website of Vista Travel Consultancy Ltd ("we", "us", "our") and the submission of enquiries through it. By using this website you accept these terms. If you do not accept them, please do not use the website.

2. Our services

We provide travel planning, application support, documentation guidance and general consultancy services relating to study visas, university admissions, work visas, permanent residency pathways, Hajj, Umrah, Ziarat and international tour packages. Specific services, inclusions and fees for any engagement are agreed separately in writing before work begins.

3. No guaranteed outcomes

Visa, immigration, admission, permit, residency and entry decisions are made exclusively by the relevant government, embassy, immigration authority, university, employer or authorised institution. We do not and cannot guarantee any visa, admission, employment, permit or residency outcome. Please read our Immigration and Visa Disclaimer, which forms part of these terms.

4. Enquiries and quotations

Submitting an enquiry through this website does not create a booking or a contract. Package details, availability, inclusions and prices communicated in response to an enquiry are indicative until confirmed in writing. Travel products such as flights, hotels and permits are subject to the terms of the relevant suppliers and authorities and may change until confirmed and paid for.

5. Accuracy of information you provide

You are responsible for ensuring that the information you provide in enquiries and applications is complete, accurate and truthful. Incorrect or incomplete information can lead to delays, additional costs or refusals by third parties, for which we are not responsible.

6. Website content

We work to keep the information on this website accurate and current, but requirements, fees, policies and processing times set by governments, institutions and suppliers change without notice. Content on this website is general information only and is not legal, financial or immigration advice. Where regulated immigration advice is legally required, you should use an appropriately authorised professional.

7. Intellectual property

The content of this website, including text, design, graphics and the Vista Travel Consultancy Ltd logo, belongs to us or our licensors. You may not copy, reproduce or reuse it for commercial purposes without our written permission.

8. Acceptable use

You agree not to misuse this website, including by submitting false enquiries, attempting to interfere with its security or operation, or using it for any unlawful purpose. We may block access or decline enquiries where misuse is suspected.

9. Liability

To the fullest extent permitted by law, we are not liable for losses arising from decisions made by government authorities, institutions or suppliers, from changes to their requirements or policies, or from your use of general information on this website. Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law.

10. Privacy

Our handling of your personal information is described in our Privacy Policy, which forms part of these terms.

11. Changes to these terms

We may update these terms from time to time. The latest version will always be published on this page with the date of the most recent update shown above.

12. Governing law

These website terms are governed by the laws of England and Wales, and any dispute relating to them is subject to the jurisdiction of the courts of England and Wales, unless mandatory local law provides otherwise. Service specific agreements may state their own governing law.

13. Contact

Questions about these terms can be sent to contact@vistatravelconsultancy.com.